Office Tenant Improvement Process: Step-by-Step from Walkthrough to Completion

Whether you're a tenant, property manager, or building owner, understanding the tenant improvement process helps ensure your project runs smoothly from start to finish. While every project has unique requirements, most office tenant improvements follow a clear sequence. Knowing what to expect helps avoid delays, control costs, and keep your project on schedule.

At CR Bennett Construction, we work closely with clients throughout every phase of the process to ensure efficient coordination and a successful outcome.

Step 1: Initial Walkthrough and Project Discussion

The process begins with a walkthrough of the existing space to understand the project goals, scope, and overall vision.

During this stage, we review:

• The intended use of the space

• Layout requirements and functionality

• Existing building conditions

• Budget expectations

• Desired timeline

  
  

We also coordinate with property managers, ownership groups, tenants, and brokers as needed to ensure all project requirements are clearly understood from the beginning.

This early collaboration helps identify potential challenges and allows for more accurate planning.

Step 2: Budget Development and Preliminary Pricing

After understanding the project scope, we develop a preliminary budget based on the proposed layout, level of finishes, and building conditions.

This stage helps clients:

• Understand realistic project costs

• Identify major cost drivers

• Make informed decisions about scope and finishes

• Align expectations with available budget

  
  

Early contractor involvement is one of the most effective ways to prevent budget surprises later in the process. Read about pre-lease walkthroughs.

Step 3: Design Coordination and Planning

Once the project direction is established, we coordinate with architects, engineers, and design teams to finalize the construction plans.

This includes planning for:

• Office layouts and room configurations

• Mechanical, electrical, and plumbing systems

• Lighting and power requirements

• HVAC modifications

• Accessibility and code compliance

Clear and coordinated plans are essential for keeping construction efficient and avoiding delays during permitting and construction.

Step 4: Permitting and Pre-Construction Preparation

Before construction begins, plans are submitted to the local jurisdiction for permit approval.

During this phase, we also:

• Finalize project scheduling

• Order materials with long-lead items

• Coordinate subcontractors

• Prepare the site for construction

Proper preparation helps ensure a smooth transition into construction and minimizes disruptions.

Step 5: Construction Phase

Construction begins once permits are approved and materials are ready.

Typical phases include:

• Demolition of existing structures and finishes

• Framing of new walls and layouts

• Mechanical, electrical, and plumbing installation

• Drywall, flooring, and finish work

• Installation of cabinetry, fixtures, and final details

For projects within occupied buildings, additional care is taken to coordinate work schedules, maintain safety, and minimize disruption to tenants and building operations. Read about what to know when renovating an occupied building.

Throughout construction, we maintain clear communication with clients and provide regular progress updates.

Step 6: Final Completion and Project Turnover

As construction nears completion, we perform a final walkthrough and address any remaining items to ensure everything meets expectations.

This includes:

• Punch list completion

• Final inspections

• System testing and verification

• Preparing the space for occupancy

The goal is to deliver a finished space that is fully functional, compliant, and ready for use.

Step 7: Ongoing Support and Client Partnership

Our relationship with clients continues beyond project completion. We remain available to address any final adjustments and support future needs as they arise.

Many of our clients rely on us for ongoing tenant improvements, renovations, and additional projects as their needs evolve.

Planning a Tenant Improvement Project?

Understanding the tenant improvement process helps ensure your project stays on schedule, within budget, and aligned with your goals.

CR Bennett Construction provides tenant improvements, commercial renovations, and residential construction services throughout the Portland, Oregon and Vancouver, Washington area.

If you're planning a tenant improvement project or evaluating a new space, we’re happy to walk the property and help you plan next steps.

Contact our team to schedule a walkthrough and discuss your project.